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Card Services

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We have you covered all day, everyday! 

U1 members with a Checking account are automatically eligible for a U1 VISA Debit Card. It’s an easy and safe way to make daily purchases. 

U1 Debit Card Benefits 

  • Avoid the cash hassle
  • Use practically anywhere you go
  • Simple to track with Online Banking

Click the button below to complete the Debit Card request form. 

Debit Card Request

Email your completed Debit Card request form to memberservices@u1cu.org or by mail to:
Universal 1 Credit Union, Inc. 
Attn: eServices
1 River Park Dr., Dayton, Ohio 45409

Cards are our specialty. We know they can get lost or an unknown purchase can hit your account. Whatever it may be, we are here to help with any questions on your U1 Credit, Debit or ATM Cards.

U1 VISA Online Access

Phone: 855-222-0498 

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General Card Support

M-F 9:00 a.m. to 5:00 p.m.  
Sat  9:00 a.m. to 12:00 p.m.
937-225-6800 opt. 9
memberservices@u1cu.org

Lost or Stolen ATM Card

M-F 9:00 a.m. to 5:00 p.m.  
Sat  9:00 a.m. to 12:00 p.m
800-762-9555 opt. 9
memberservices@u1cu.org

Lost or Stolen VISA & 24/7 Card Support

Credit - 855-222-0498
Debit - 800-472-3272

How Soon Can I Expect my Debit Card to Arrive?

You will receive your debit card by mail approximately 5-7 business days after your request is received. 

Need more help? Our dedicated member services can answer your questions and provide additional information! Send a chat message, email or give us a call.
memberservices@u1cu.org  | 800-762-9555 opt. 0

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U1 Online and Mobile Banking

Access your account here, there and everywhere. Learn more

Member Eligibility

U1 membership eligibility is available through many outlets. Find out how to become a
U1 member here.

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